Privacy Policy for New Step Foundation

New Step Foundation (“we,” “us,” or “our”) operates the website newstepfoundation.akdigi.in. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data. We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy.

Your privacy is of utmost importance to us, especially given the sensitive nature of our services as a Nasha Mukti Kendra / Rehabilitation Center. We are committed to protecting your personal information and ensuring transparency in our data practices.

1. Definitions

  • Website: The website operated by New Step Foundation, located at newstepfoundation.akdigi.in.
  • Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data: Data collected automatically either generated by the use of the Website or from the Website infrastructure itself (e.g., the duration of a page visit).
  • Cookies: Small pieces of data stored on your device (computer or mobile device).
  • Data Controller: The natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
     
  • Data Processors (or Service Providers): Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
     
  • User/You: The individual using our Website.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Website and services to you.

Types of Data Collected

a) Personal Data: While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Name
  • Email address
  • Phone number (+91-9552881000)
  • Location (Mumbai, India specific if provided)
  • Any information you voluntarily provide in contact forms or direct communications related to inquiries about our rehabilitation services.

We DO NOT collect or store sensitive health information through this website. Any health-related discussions will only occur directly with our qualified staff, outside of the website’s data collection mechanisms, and will be handled with strict medical confidentiality.

b) Usage Data: We may also collect information how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

c) Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Website.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Analytics Cookies: We may use analytics services (like Google Analytics, but without collecting personally identifiable information unless strictly necessary and with consent, typically anonymized) to understand Website usage patterns.

3. Use of Data

New Step Foundation uses the collected data for various purposes:

  • To provide and maintain our Website.
  • To notify you about changes to our Website.
  • To allow you to participate in interactive features of our Website when you choose to do so.
  • To provide customer care and support.
  • To provide relevant information about our services (e.g., responding to your inquiries).
  • To monitor the usage of our Website.
  • To detect, prevent, and address technical issues.

4. Disclosure of Data

We will not sell, rent, or lease your Personal Data to third parties. We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation (e.g., court order, subpoena).
  • To protect and defend the rights or property of New Step Foundation.
  • To prevent or investigate possible wrongdoing in connection with the Website.
  • To protect the personal safety of users of the Website or the public.
  • To protect against legal liability.

Service Providers: We may employ third-party companies and individuals to facilitate our Website (“Service Providers”), to provide the Website on our behalf, to perform Website-related services, or to assist us in analyzing how our Website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on applicable laws, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

7. Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our Website does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our Website prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.